• Expand your IT Service capabilities
    Increase your IT Service Management capabilities by outsourcing your ITSM to Integrations Technologies Group, Inc.


IT Service Management Solutions from ITG


Software Capabilities Overview

Watch a comprehensive, “bird’s eye view”, of this all encompassing Best Practices Enterprise Resource Management modular system. Imagine CMMI and ISO focused software bundled into an ITIL-Certified Help Desk Software System.

See how ITIL, CMMI and ISO Processes, Practices and Clause Requirements, converge into
a single compliant business tool that will raise your organization’s productivity, increase your efficiency and provide visible, positive results to your bottom line.

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IT Service Management

IT Service

Outsource your IT Service Management to ITG and give your customers access to the world-class support services today’s businesses demand.
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IT Service Web Portal

IT Service Web Portal

Instantly enable your customers to submit service requests from anywhere and any time with a customized web portal.
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24hour Call Support

24hour Call Support

Outsource your 24x7x365 IT Help Desk to ITG. A 1-800 number will be configured with your personalized message, and will give your customers access to system critical support services.
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Technical Account Managers

Technical Account

Utilizing ITG’s staff of Technical Account Managers will ensure that your customers receive the rapid support they demand.
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  • Utilizing ITG’s comprehensive IT Service Management capabilities will give your customer access to critical IT services that they demand.

  • ITG’s customizable Web Portal will incorporate your existing web theme and lets your customers submit IT Service Management requests directly from your website.

  • Ensure customer satisfaction by giving them access to ITG’s 24x7x365 U.S. based tech support hotline.