• Expand your IT Service capabilities

    Increase your IT Service Management capabilities by outsourcing your ITSM to Integrations Technologies Group, Inc.

  • Integrate a web portal and help desk

    Outsource your ITSM to ITG and we give your customers access to a web based IT service request portal and a 24x7x365 help desk hotline.

  • connect with customers and end users

    Grow your customer relationships by offering improved service capabilities. Outsource your ITSM to ITG and ensure customer satisfaction.

  • customizable web portal

    Give your customers access to a customized web portal, hosted by ITG, enabling them to easily and instantly enter IT service requests online.

  • rapid customer response

    Accelerate your customer response times by utilizing ITG’s knowledgeable Technical Account Managers 24x7x365

 

IT Service Management Solutions from ITG

 

Software Capabilities Overview

Watch a comprehensive, “bird’s eye view”, of this all encompassing Best Practices Enterprise Resource Management modular system. Imagine CMMI and ISO focused software bundled into an ITIL-Certified Help Desk Software System.

See how ITIL, CMMI and ISO Processes, Practices and Clause Requirements, converge into
a single compliant business tool that will raise your organization’s productivity, increase your efficiency and provide visible, positive results to your bottom line.

CENTRE Overview DemoCENTRE Overview Demo

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IT Service Management

IT Service Management

Outsource your IT Service Management to ITG and give your customers access to the world-class support services today’s businesses demand.

 
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IT Service Web Portal

IT Service Web Portal

Instantly enable your customers to submit service requests from anywhere and any time with a customized web portal.

 
 
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24hour Call Support

24hour Call Support

Outsource your 24x7x365 IT Help Desk to ITG. A 1-800 number will be configured with your personalized message, and will give your customers access to system critical support services.

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Technical Account Managers

Technical Account Managers

Utilizing ITG’s staff of Technical Account Managers will ensure that your customers receive the rapid support they demand.

 
 
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Utilizing ITG’s comprehensive IT Service Management capabilities will give your customer access to critical IT services that they demand.

ITG’s customizable Web Portal will incorporate your existing web theme and lets your customers submit IT Service Management requests directly from your website.

Ensure customer satisfaction by giving them access to ITG’s 24x7x365 U.S. based tech support hotline.

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